How do we provide flexible admin ?

Q1 : How do you make sure what needs to be done for me gets done within the required timeframe ?

We use a structured delivery system that keeps your admin organised and on track. This includes:

  • a shared task tracker.

  • weekly priority planning.

  • regular progress updates.

 

Q2 : How do you charge ? hourly or fixed package  

We offer both options depending on the type of support you need. Ongoing support is offered as a monthly package with a set number of hours. Once-off projects are quoted at a fixed hourly fee. This gives you cost certainty while ensuring the work is completed properly.

Q3 : How do you track hours work ?

We use time sheets to log the hours worked which is submitted with every invoice.

Q4 : Do you work remotely or on site ?

We offer remote and hybrid support depending on what your business needs. Remote support is ideal for inbox management, document preparation, and appontment scheduling. On-site support is best for physical filing, scanning, and admin system setup. Many clients choose a hybrid model to get the best of both: structured on-site admin with consistent remote support during the week.

Q5 : How do you ensure confidentiality and protect my business information?

Confidentiality is a core part of our service. We treat all client information as private and sensitive, and we only access documents and systems required to complete the work. You will provide us access to an email for inbox management and access to any systems that we will need. All data will be deleted once services are terminated. 

Q6 : What is the admin backlog clear -up and who is it for ?

The admin backlog clear-up package is a once-off intensive service designed to bring your admin up to date quickly. It includes tasks like inbox clean-up, filing system setup, document digitising, cloud folder organisation and archiving. It’s ideal for businesses that feel overwhelmed with admin or are starting a new operational phase and want a fresh, organised system.

That's how we do admin.